Updated: July 2026
Privacy Policy
This Privacy Policy explains how Luxury Bali Tour (luxurybalitour.com), a website operated by Bali Premium Trip — an independent luxury travel concierge based in Bali and part of Juara Holding Group (juaraholding.com) — collects, uses, protects, and shares the personal data of visitors and travellers. It is written to reflect Indonesia’s Personal Data Protection Law (Law No. 27 of 2022, “UU PDP”) and, for our international visitors, the principles of the EU General Data Protection Regulation (GDPR). The single channel for any privacy request, question, or booking is WhatsApp at 6281128590000; there is no email address on record for Bali Premium Trip.
Who Is Responsible for Your Data
The party responsible for personal data collected through this website — the “data controller” under GDPR and the Data Controller (Pengendali Data Pribadi) under Indonesia’s UU PDP — is Bali Premium Trip, the concierge that runs luxurybalitour.com. Bali Premium Trip is verifiable at balipremiumtrip.com and operates as part of Juara Holding Group. We do not publish a founding year, client count, award badge, or review score anywhere on this site, because none of those figures exist on verified record; the same honesty applies to how we describe what we do with your data. There is no walk-in office and no automated booking widget — every enquiry is read and answered by a person, and the only contact route is WhatsApp 6281128590000.
What Personal Data We Collect
We collect only the data you choose to give us and the minimal technical data a website necessarily records. Specifically:
- Contact form data. When you submit the contact form on this site, we receive the details you type — typically your name, the message content, travel dates, group size, and the regions or sites you want to see. These go to the same concierge team you would reach on WhatsApp.
- WhatsApp message data. When you message 6281128590000, we receive your WhatsApp display name, phone number, and the content of your messages. This is the primary way we plan and quote a tour, so the thread naturally contains your travel dates, pickup point, and preferences.
- Technical and usage data. Like most websites, our server and any analytics or caching layers may automatically log your IP address, browser type, device, referring page, and pages viewed, for security and to keep the site working.
- Cookie data. Small files stored by your browser, described in the Cookies section below.
We do not ask for, and this site does not collect, payment card numbers, passport scans, bank credentials, or government identity numbers through any web form. Payment and deposit arrangements are discussed directly and privately within your WhatsApp thread once a route is confirmed — there is no online checkout on this site.
Why We Use Your Data (Legal Basis)
We process your personal data only for clear, stated purposes: to answer your enquiry, to build and quote an itinerary around your dates and group, to coordinate with the vetted licensed partners (guides, drivers, hotels, boat operators) who deliver your trip, and to keep this website secure and functional. Under Indonesia’s UU PDP and the GDPR, our lawful bases are (a) your consent, given when you message us or submit the form; (b) the necessity of processing to take steps at your request before entering, and to perform, a travel-arrangement agreement; and (c) our legitimate interest in operating a secure website and responding to genuine enquiries. We do not sell your personal data, and we do not use it for automated decision-making or profiling.
Who We Share Data With
To arrange a tour, Bali Premium Trip shares only the necessary details with the independent, licensed partners assigned to your itinerary — for example, a driver receives your pickup point and time, a hotel receives the names needed for a reservation. These partners run their own businesses and hold their own permits; we share the minimum required and no more. We may also rely on standard service providers such as our web host, WhatsApp (Meta Platforms) as the messaging channel, and any analytics or content-delivery services used to run the site. Some of these providers may process data outside Indonesia; where that happens, we take reasonable steps consistent with UU PDP’s cross-border transfer rules and GDPR standards to protect your data. We disclose personal data to authorities only where genuinely required by law.
Cookies and Tracking
This site uses cookies and similar technologies. Strictly necessary cookies keep the site working and are set automatically; functional cookies may remember basic preferences; and, where present, analytics cookies help us understand aggregate, non-identifying usage such as which pages are most read. You can control or delete cookies through your browser settings at any time, and blocking non-essential cookies will not stop you from reading the site or messaging us on WhatsApp. We aim to keep tracking minimal and privacy-preserving, and we do not use cookies to build advertising profiles of individual visitors.
How Long We Keep Your Data
We keep enquiry and booking data only for as long as needed to plan your trip, deliver it, and meet any legitimate follow-up or record-keeping obligation — then we delete or anonymise it. WhatsApp message history remains within the WhatsApp application under Meta’s own retention and encryption terms. Technical server logs are retained for a limited period for security and troubleshooting. If you ask us to delete your data and there is no overriding legal reason to keep it, we will.
Your Rights
Both Indonesia’s UU PDP and the GDPR give you meaningful rights over your personal data. Depending on your location and situation, these include:
- Access — to ask what personal data of yours we hold.
- Rectification — to correct data that is wrong or out of date.
- Erasure — to ask us to delete your data where there is no legal reason to keep it.
- Restriction and objection — to limit or object to certain processing.
- Withdrawal of consent — to withdraw consent at any time, without affecting processing already carried out.
- Data portability — to receive certain data in a portable form where applicable.
To exercise any of these rights, message WhatsApp 6281128590000 and tell us what you would like. We will respond within a reasonable time. If you are in the European Economic Area and believe your data has been mishandled, you also have the right to complain to your local supervisory authority; travellers in Indonesia may raise concerns with the relevant authority designated under UU PDP.
Children’s Data
This website is intended for adults arranging travel. We do not knowingly collect personal data directly from children. Where a booking involves children travelling in a family group, any details (such as ages, which help us match the right vehicle and pacing) are provided by the adult making the arrangement.
Data Security
We apply reasonable technical and organisational measures to protect your data, including transport encryption (HTTPS) on this site and end-to-end encryption within WhatsApp for messages you send us. No system is perfectly secure, so we ask you not to send sensitive identity or payment details through public forms; keep those inside your private WhatsApp thread, discussed only when a booking is confirmed.
Changes to This Policy
We may update this Privacy Policy as our practices or the law evolve. The version published on this page is the current one as of 2026. Material changes will be reflected here, so it is worth checking this page before you share new information with us.
How to Contact Us
Luxury Bali Tour is operated by Bali Premium Trip, an independent luxury travel concierge based in Bali and part of Juara Holding Group (juaraholding.com), verifiable at balipremiumtrip.com. For any privacy request, correction, deletion, or question — or to plan a tour — message WhatsApp 6281128590000. There is no email address on record; WhatsApp and the on-page contact form are the only ways to reach the team.
